Serra Promise

The Serra Promise at Tony Serra Highland Nissan

The Serra Promise at Tony Serra Highland Nissan is built on delivering value, selection, and a consistent commitment to customer satisfaction. Since 1981, the Serra family has focused on creating a dealership experience centered around trust, transparency, and long-term relationships. This promise reflects a straightforward approach designed to support you from your first visit through every mile ahead.

Our goal is to provide a clear and confident buying experience backed by policies that help you feel secure in your decision.

Best Deal Promise

The Serra Promise includes a Best Deal Promise designed to help you move forward with confidence. If you find the same vehicle with the same features at a lower price within a qualifying timeframe, we will refund 100% of the difference. This approach reinforces a transparent pricing structure that supports your purchase decision.

We also focus on delivering strong trade-in value. If you bring in a higher appraisal, we will work to match or improve that offer, helping you maximize the value of your current vehicle.

72-Hour Exchange Policy

Vehicle decisions are important, and the Serra Promise includes a 72-hour exchange policy to provide added flexibility. If your vehicle does not meet your expectations within that time frame, you can return it for a no-hassle exchange. This policy is designed to give you additional confidence after your purchase.

No-Hassle Trade Promise

The No-Hassle Trade Promise makes it easy to sell or trade your vehicle. We are interested in a wide range of vehicles, regardless of year, make, or model. Even if you choose not to purchase from us, you can still receive an offer and leave with cash in hand. If you need time to decide, your written offer remains valid for a set period, allowing you to consider your options.

Best Service Promise

The Serra Promise extends beyond the sale with a focus on ongoing vehicle care. Our service process is designed to keep your vehicle operating reliably, with efficient maintenance and repair options available. From routine oil changes to more involved repairs, each service visit is structured to support your vehicle's long-term performance.

The Serra Promise at Tony Serra Highland Nissan represents a consistent approach to value, flexibility, and customer-focused policies that support your ownership experience from start to finish.

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  1. Tony Serra Highland Nissan

    2530 E Highland Rd
    Highland Township, MI 48356

    • Sales: 248-887-8900
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Get in Touch

  • Contact our Sales Department at: 248-887-8900
  • Monday9:00AM - 8:00PM
  • Tuesday9:00AM - 6:00PM
  • Wednesday9:00AM - 6:00PM
  • Thursday9:00AM - 8:00PM
  • Friday9:00AM - 6:00PM
  • Saturday9:00AM - 6:00PM
  • SundayClosed